I want to acknowledge the total support and above and beyond service that Alison and the Lawtons Drugs pharmacy team did during our first experience with MAiD. We really appreciate your continued support.
Safeway (Sobeys) became our sole pharmacy service provider six months ago but more importantly, a partner in the delivery of our services to meet our mission. I am delighted to report that the response from our staff and physician is extremely positive. They are impressed by the professionalism, dedication and service of the team at Safeway. It is clear to me that this was a good decision.
Our pharmacist provides comprehensive pharmaceutical support to our facility. He is an integral part of our interdisciplinary team. The pharmacy team knows our residents and are always able to help.
To all of the people who served my wife at her retirement home over the past five years, I am most grateful for all your help, advice and service. You have made my life more at ease knowing I could count on you for deliveries, reliability and knowledge about products as well as prompt efficient service. It has been a struggle watching her health deteriorate slowly over the years. You all made a difference with your fine service and execution of products, I am deeply indebted to you all.
Our experience with Safeway (Sobeys) has been very positive, mostly due to their responsive nature and willingness to work with us to create solutions that work for our facility specifically. The pharmacist assigned to our home is professional, approachable and engaging. When we call the pharmacy, all staff members are knowledgeable about our site and responsive to the requests that come forward. Although rarely needed, our experience with the on-call service is prompt and professional. I would not hesitate to recommend Safeway/Sobeys Pharmacy for facility based services as our experience has always been positive at all levels. Last but not least, I must comment on the value of professional relationships to our success as an organization. Our pharmacist has developed strong professional relationships with our staff and medical professionals. She is highly respected by the professional care team and seen as an integral part of the holistic care of our residents.
To the Lawtons Drugs Pharmacy team-During my three years working at this mental health youth center, you have been crucial in helping meet the health needs of our youth. Additionally the help you provided to me as I navigated the complexities if pediatric mental health management will stay with me for the rest of my career. Thank you.
My facility has been doing business with Sobeys National Pharmacy Group for years. We couldn’t be happier with their customer service, medication management, assistance with billing, and their dependable delivery. Their pharmacists are easily accessible to answer all my questions and meet my needs. Crystal, Lawtons Certified Geriatric Pharmacist, comes onsite to do medication rounds and reviews with our physician on a weekly basis. This weekly onsite visit results in less phone calls and improved medication management for our residents.